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Sonja Salzburger
Anyone who books a trip online usually invests a lot of time. According to studies, it takes an average of eight hours to search for and compare offers, browse through travel blogs and, of course, read lots of reviews from other holidaymakers – a whole working day. It’s all the more annoying when the supposedly “light-flooded, modern hotel room” turns out to be dark and old in reality, the food advertised as “delicious and varied” doesn’t taste good, or the volume level in the supposed “oasis of relaxation” is the same as in a Great canteen reigns.