WhatsApp only shows numbers instead of names on many Android phones. Due to an error in the Google Contacts app, these have disappeared from the phone book. This is how you solve the problem.
Have all contacts disappeared from your Android phone? No reason to panic! The fault is not yours. (Source: Krakenimages.com / depositphotos.com)
Who currently at Whatsapp only sees numbers but no names on his Android phone shouldn’t panic. Because you are not alone with this problem. The cause is apparently a bug in the Google Contacts app. This ensures that all contacts disappear from your phone book. They are still stored on the Google servers, but cannot be accessed by WhatsApp.
Like the fan blog 9to5Google reported, the problem primarily affects Samsung and Google Pixel devices. However, Google has already rolled out a patch to fix it. If you are affected by the error, you should now initiate a manual synchronization of the contacts. To do this, carry out the following steps:
- Open the settings on your phone.
- Now select “Google” and then “Google Apps Settings”.
- Then tap on “Sync Google Contacts”
- Then select “Sync Status” and tap the curved arrow next to the indicator. Now your contacts should be available again.
What exactly caused the error is still unclear. Maybe this is related to one Change in sync routine on Android phones togetherwhich Google recently rolled out.
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