new app
Save time at Ikea: Why you’ll never have to empty your shopping cart at the checkout again
Select items, scan them in, insert them – the products can remain in the trolley at the checkout.
© IKEA
A full shopping cart often means a lot of work at the checkout: Everything out to the scanner – and back in again. This is exactly what is about to change at Ikea with immediate effect.
With a new service in all German furniture stores, Ikea wants to shorten the queues at the checkout. In addition, “Shop & Go” is intended to ensure that nobody has to laboriously empty and then put back the overflowing shopping cart at the express checkout. On the contrary: Thanks to the new app function, products can be scanned while walking through the store and paid for at the checkout within a few seconds.
How Shop & Go works
According to Ikea, “Shop & Go” works as follows: First, you load the IKEA app onto your smartphone (Android/iOS). In the furniture store, you scan a QR code once to activate the function and start shopping. While shopping, you scan all the items you want with your smartphone and put them in the shopping cart as usual. When you’re done, the app will give you a QR code. You then scan this at an express checkout and pay – it’s that easy.
According to Ikea, registration is not necessary, the “Shop & Go” function of the app can also be used without a customer profile. Any offers are displayed directly in the app, but you need an internet connection to create the checkout code. Ikea provides free WiFi for this purpose. If the battery fails on the way to the checkout, Ikea will help to charge it.
The payment still takes place at an express checkout, a complete processing of the purchase on the smartphone is not planned so far. Cash payments are still only possible at the normal cash registers.
3D furnishing function planned
In the future, Ikea would like to use the app to help people before they even drive to the furniture store. The Swedes are planning a 3D planning solution for this, which should make it possible to set up your own living space virtually and to check in advance whether the new purchases really fit. The developers have not yet announced when Ikea will install this function.