Kate Phillips: Handed over £11,500 and nine months later was still waiting for state pension top-ups to be processed
Frustrated savers are continuing to complain of state pension top-ups chaos as the Government readies a new online service for launch by early April.
The Department for Work and Pension and HMRC must put enough staff in place to make sure the whole system does not ‘fall over’ under a new surge of top-up purchases, warns former Pensions Minister Steve Webb.