Two black Rolls-Royces pull up and the suited Easdale brothers, Sandy and James, leave their security detail behind to head into Glasgow’s smartest hotel. Picture them then, if you will, as teenagers, elbow deep in filthy work at their father’s scrap metal yard cutting, cleaning and separating cables and you’ll see how far they’ve come.
Hard graft has inched them every mile to join Scotland’s billionaires – the pair are now worth a joint £1.425 billion, up by £62 million
Sind Sie Opfer eines unserer am meisten beklagten Unternehmen im Jahr 2022 geworden? Verschaffen Sie sich Gehör. Es ist Ihre Chance, uns dabei zu helfen, die Schlimmsten der Schlimmsten zu benennen und zu beschämen, wobei der „Gewinner“ im neuen Jahr unseren Wooden Spoon Award erhält.
If there’s ever been a year when customer service has really mattered, this is surely it.
With the cost of living squeeze putting huge pressure on our household finances, the last thing you need is to be let down by a company you’re relying on.
It’s absolutely vital you’re able to speak to someone who can sort out your query or complaint with minimal fuss — whether you’re trying to correct a bungled energy bill, get a new passport or
Löffel, Schießbecken. Oder eigentlich nur zwei Mitglieder von Spoon, der Rockband aus Texas: Britt Daniel, die Sängerin und Songwriterin, und Jim Eno, der Schlagzeuger. Sie befanden sich in einer Billardhalle im West Village namens Cellar Dog, früher Fat Cat, die Daniel eines Nachts vor einigen Jahren entdeckt hatte, als das Warten, um in ein paar andere Jazzclubs in der Nähe zu kommen, zu lang war. Spoon hatte am nächsten Tag einen geplanten Auftritt in „The Late Show with Stephen Colbert“
Customer service is in the gutter.
Week after week, Money Mail is deluged with emails and letters from readers who have been pushed to breaking point by banks, energy firms, telecoms providers, retailers and government departments, to name but a few.
Call-waiting times have gone through the roof, with customers left exasperated by endless automated messages.
We’ve brought back our Wooden Spoon Awards at a time when big companies are driving their customers to despair with shoddy customer service
Even
