Heading to Blackpool to attend an awards ceremony, businesswoman Sophie Preston-Hall not only arrived late, but barely had time to get dressed.
‘I’ve made the journey lots of times. From my home in Essex, it should have taken about four-and-a-half hours,’ says the 49-year-old.
‘Instead it took almost 12. I was an hour and a half late to the dinner and ended up having to change in a Tesco toilet — where I had to ask a woman to zip