Ever since the first iPhone was unveiled more than 15 years ago, Apple has had a vice-like grip on the smartphone market.
And as frenzied rumours surrounded the iPhone 15 this time last year, this showed little sign of coming to an end.
Unfortunately for Apple, the phone received a mixed reception when it was released in September and has been called potentially ‘the biggest flop in Apple’s history’.
Now, Apple shares have fallen four per cent after ‘lackluster’ sales
From struggling to get parcels and letters delivered, to battling with madcap energy bills and being ‘debanked,’ there has been plenty for us to complain about this year.
As This is Money’s consumer champion and the writer of the weekly Crane on the Case column, my inbox has swelled under the weight of readers asking for my help standing up to retailers, banks, parking firms, airlines and more.
These are the firms which have yielded the most complaints from This
Pamela Welch was terrified when she received a £1,200 energy bill from her supplier Ovo Energy.
The 84-year-old, from Bracknell, Berkshire, was so worried about running up more costs that she started to go to bed at 7.30pm to avoid using any heating or appliances in the evening.
Pamela’s nephew Steve Beach, who helps her with her bills, says that from the time she received that first frightening bill this March to July, Pamela’s debts to Ovo escalated to more
An Aldi shopper has been left furious after opening meat they bought at the supermarket over the weekend.
The customer, who lives in Sydney, was shocked to find a second layer of
A man guzzling beer out of a prosthetic leg, a bartender spitting liquor into the mouth of customers and revealing outfits as far as the eye can see are among the frivolities of the 2023 Sturgis Motorcycle Rally.
The annual event, which runs from August 4 to 13 this year in the town of Sturgis, South Dakota, is the largest motorcycle rally in the world and kicked off on Friday.
Known as a place to let loose, many have taken
The CFPB said U.S. Auto Sales had sold GAP to customers from February 2017 to October 2022 and bundled the cost into their auto loans. The finance-and-insurance product pays any loan balance not reimbursed by traditional auto insurers — which are only obligated to cover the actual value of the vehicle — after a total loss.
U.S. Auto Sales charged customers up front for the cost of GAP coverage running the entire loan term, which means consumers would merit a
Santander has become the first high street bank to shield homeowners from mortgage rate increases while boosting rates for savers.
The Bank of England hiked interest rates on Thursday, adding an average of £612 a year to mortgage payments as lenders increased their standard variable rates (SVRs).
But unlike its competitors, Santander has announced it will hold its SVRs at 7.5 per cent, rather than match the Bank’s 0.25 percentage point uplift.
Skipton Building Society has also made a stand
Royal Mail customers attempting to swap their old stamps for the new digital versions are reportedly being told they are fakes.
Customers who bought the old stamps are being encouraged to swap them for the new digital version with a barcode. Anyone who uses the old one faces landing their recipient with a £1.10 fee, reports the Telegraph.
Under Royal Mail’s Swap Out scheme, the old stamps can be exhanged for free. However, scores of customers are reportedly being told
A new consumer duty has come into force, setting a higher bar for financial firms and giving customers more certainty that the product they are taking out does exactly ‘what it says on the tin’.
Overseen by the Financial Conduct Authority, the Consumer Duty sets higher and clearer standards of consumer protection across financial services, requiring firms to put customers’ needs at the heart of what they do.
The impacts of the new duty will be far-reaching, weaving through the
Prince William totally surprised some hungry customers while helping out in a food truck.
The Prince of Wales appeared in a video with the Sorted Food YouTube Channel, promoting his climate change initiative, The Earthshot Prize, which awards a one-million-pound prize to those working to “to find and grow the solutions that will repair our planet this decade,” per the official website.
The 41-year-old is quite playful in the video, joking that he’s worked on the initiative for four years,
