Emma Saunders, an actress and photographer, went to her father’s private GP in Chelsea with tinnitus in November 2020. ‘I’d woken up with a loud ringing in my ears — it was distressing because I’d not had anything like it before and didn’t know what was going on,’ she says.
‘I went privately because I expected the doctor to have contacts and to refer me to a specialist for tests.’
Instead, the GP prescribed a tranquilliser, lorazepam, telling Emma, then