contract terminations
Lower sales at Vodafone due to consumer protection rules
The Vodafone logo in front of the company’s German headquarters in Düsseldorf. photo
© Federico Gambarini/dpa
The amendment to the Telecommunications Act strengthened the role of the consumer, so terminations of old contracts quickly take effect. For the Internet industry, the set of rules makes business more difficult.
Telecommunications company Vodafone continues to have problems with new consumer protection rules. The service turnover in the fixed network division fell in the spring quarter by 1.6 percent to around 1.59 billion euros, as the subsidiary of the British group announced on Monday in Düsseldorf.