The consequence of malice?
The incident impacted between “100,000 and 200,000” Canal+ customers, according to Cadoret. Canal still does not know the reason for these failures, but is studying the possibility of a “maliciousness”. The high attendance around the match (more than 2 million viewers according to Canal+) can explain some of the malfunctions. “Faced with heavy traffic, you may encounter difficulties connecting to MyCanal. We invite you to wait a few minutes to avoid too many simultaneous connections »had warned the channel on Tuesday evening, via a message on twitter. “Our servers are sized for that”recalls Cadoret, however.
According to the group’s executive, Canal+ will “Commercial Gestures” towards customers who are victims of these distribution problems.