Artificial intelligence
Survey: Every 6th company wants to generate texts with AI
The logo of OpenAI, the maker of ChatGPT, is displayed on the screen of a smartphone. photo
© Richard Drew/AP/dpa
If the digital association has its way, the current developments in artificial intelligence are creating completely new areas of application across all industries. But not every company wants to rely on it.
Text robots such as ChatGPT from OpenAI or Bard from Google will also be used en masse in German companies in the foreseeable future. This is the result of a representative survey by the digital association Bitkom among decision-makers in companies with more than 20 employees. According to this, every sixth company (17 percent) plans to use such applications with artificial intelligence (AI) functions, another 23 percent have no concrete plans, but can certainly imagine using them.
For example, AI tools could be used for partially automated chats with customers. The systems are also able to shorten longer texts or summarize the results of a meeting based on a few keywords. ChatGPT and Bard can also produce program codes.
However, not all of the 603 companies surveyed use the new AI tools. 29 percent of the companies stated that they rule out such use of AI for themselves. Every fourth company (25 percent) has not yet dealt with the question. Such AI applications are not officially used in any company.
Bitkom: AI is as much a part of the office as the PC
Bitkom President Achim Berg appealed to companies not to ignore the opportunities offered by the use of AI. “The current developments in artificial intelligence enable us to interact directly with AI for the first time and create completely new areas of application across all industries,” he said. In the future, AI will be just as much a part of everyday office life as the PC is today. “AI has the potential to cushion the massive effects of demographic development and the worsening shortage of skilled workers.”
According to the industry association, the survey shows that most decision-makers in companies have recognized the scope of technical change. 56 percent of those surveyed see artificial intelligence for text generation as the biggest digital revolution since the smartphone. However, 40 percent also believe that this is just a hype that will soon pass.
Respondents also have different opinions about the impact of generative AI on the job market. Around half (51 percent) assume that fewer staff will be needed, 40 percent even believe that certain professions will no longer be needed. 44 percent expect that employees will be relieved of routine work.