software
AR glasses in retail: Teamviewer cooperates with Google
The logo of the software manufacturer Teamviewer at the headquarters in Göppingen. Photo: Sebastian Gollnow / dpa
© dpa-infocom GmbH
Google Glass computer glasses have not been able to establish themselves with the mass audience. However, there are a number of commercial application scenarios for the augmented reality solution.
The software provider Teamviewer will cooperate with Google in the future to bring its augmented reality solutions to the Google Cloud. This would enable retailers and grocery stores to process online orders faster, both companies said on Tuesday.
“Augmented Reality” means the interaction of a digital and analog environment. With the Google Glass glasses, users are not completely sealed off from the normal environment as with virtual reality glasses. Rather, additional information about the environment is displayed in the glasses. In this way, a warehouse worker can be shown which shelf a certain spare part can be found on.
With the first “Assisted Order Picking” application developed jointly by Teamviewer and Google, employees can prepare an online order for shipping and have their hands free at the same time. The goods or groceries ordered are displayed in the “Google Glass Enterprise Edition 2” glasses. The employee can then use a scanner that is worn on the finger like a ring to record the goods. The “Vision Picking” teamviewer software is also used here.
The efficiency in order picking will be increased by 15 to 40 percent, explained Teamviewer manager Alfredo Patron. The application is connected to the order processing systems of the retailer or grocer, which means that the inventory is updated in real time. “In the near future, we want to expand our partnership and use the technology to improve manufacturing, field service and supply chain processes in other industries.”