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Caroline Fries
“That’s abnormal”: Hans-Georg Glasemann from Dießen can hardly find the words to describe what the letter from his energy supplier triggered in him a few days ago. For the second time in four weeks, Shell Energy Retail GmbH has announced a price adjustment for the gas that he purchases from the subsidiary of the oil company Shell – this time on a dizzying scale. Instead of 138 euros a month as before, the 75-year-old should pay 789 euros a month from November. Glaseman was furious. But there was also uncertainty and worry. What should he do now? How to find a reliable provider with moderate prices in these uncertain times?