If you believe the reviews that customers leave on the Internet platform “paket-beraten.de”, then there is a lot wrong with parcel delivery in Germany. On average, all ten parcel delivery services listed there do not have a rating of more than one star – less is not possible. The assessments on other rating portals are similarly poor: a parcel delivery company there rarely gets more than two stars.
Parcel trouble: Netzagentur expects more than 40,000 complaints – Business
