Nose ring lost: emergency call center reveals the most absurd calls of the year

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British Columbia
Nose ring lost, burger joint opens too late: emergency call center reveals the most absurd calls of the last year

Not every call to an emergency center is one

© DROFITSCH/EIBNER/ / Picture Alliance

Stern editor Malte Mansholt

If there is an emergency, emergency call centers are the best place to go. But not every call there is really an emergency. Some are just funny – at least in retrospect.

Injuries, accidents, crimes: There are many good reasons to make an emergency call. But all too often, calls end up in the control center that really have nothing to do with anything to do emergencies. One of the operators has now put together the funniest ones for the New Year, from a lost nose ring to the wrong haircut.

The list of the emergency call operator E-Comm has now become a tradition. Once a year, the company that handles emergency calls for almost the entire Canadian province of British Columbia publishes the funniest reasons people have called 911.

These are the funniest reasons for emergency calls

“My favorite story is the call about a bad haircut,” says call center employee Alaina Milicevic about the so-called “nuisance calls.” However, it only ends up at number 10 in the company’s ranking. This is the complete list:

  1. Ask for directions home after a Drake concert
  2. The traffic light took too long to turn green
  3. She lost a nose ring in the shower drain
  4. The AirBnB host canceled the reservation
  5. The UberEats order took too long
  6. A burger joint wouldn’t let callers in before it opened
  7. They couldn’t find her cell phone
  8. They wanted to complain about a pothole
  9. The McDonalds order took too long
  10. The barber gave them a bad haircut

Don’t be afraid of the emergency call

Even if not every disruptive call is so funny, all employees are familiar with this type of call, reports telephone operator Jessica Josic. “Everyone has a few of these a day.” But you can’t just ignore the calls. “Until we can be really sure, we have to treat it like a real emergency,” she explains. “Only if the callers are really out of danger can we hang up or forward them to the right places.”

The company’s intermediaries actually have enough to do: According to “Global News”, the headquarters recorded more than 2.1 million calls in 2023, 13 percent more than last year due to the particularly dangerous forest fire season. Nevertheless, if in doubt, people should call, explains Milicevic. “We don’t want people to be afraid to call 911. But sometimes they should just think beforehand.”

Sources: Press release from E-Comm, Global News

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