Online delivery service
Delivery instead of loading: Globus supermarket chain starts test run for grocery delivery service
A Globus hardware store in the Czech Republic
© Ondrej Hajek // Picture Alliance
The trading company Globus wants to enter the business with delivered food. It is still unclear what that should look like in practice. But customers can prepare for various tests.
The trading company Globus, which operates supermarkets as well as hardware stores, wants to get started with e-commerce and in future deliver groceries ordered online. This reports the “Food newspaper“and relies on company statements.
How Globus will enter the business specifically is still uncertain. It is clear that such details should be explored through various test scenarios. It is known so far that the delivery is to take place from the markets. The company wants to take on this task itself, but also want to bring partners on board. Initial talks with start-ups are already underway.
Delivery business is complex
So far, the big dealers have had a hard time with delivery services. The delivery business itself has been taken over by small, new companies such as Flink or Gorillas and have so far been offering their services in metropolitan areas. In doing so, own delivery services at large supermarket chains could not only increase customer loyalty, but also increase sales. But the companies still shy away from the high investments. “It is clear to us that we have to invest at the beginning. But we neither have the opportunity nor the desire to burn money with the delivery service,” the “LZ” quotes Jochen Baab, the head of the hypermarket division at Globus. During the Corona crisis, Globus installed the “Click & Collect” system as a permanent offer in some markets.
The international experience could be helpful for the leap into e-commerce, because Globus also operates stores in Russia. The internet business already contributes five percent to sales there. According to the company, the e-commerce division is already achieving a “positive result”, according to the “LZ”, without quantifying the profits.
The trading company Globus maintains markets primarily in Saarland, but also in central Germany. In addition to the hypermarkets, the company, which generates annual sales of around eight billion euros, also operates DIY and electronics stores.