Last Saturday, I suddenly lost service on my Three mobile phone and this happened intermittently for the next couple of days.
On the Monday, a large amount of money – £3,235 – was withdrawn from my Coinbase cryptocurrency account which I manage through an app.
It appears someone has duplicated my phone’s Sim card and was able to get in to my Coinbase app through that.
Locked out: H.J lost access to his phone after a fraudster ordered a replacement