Scores of pensioners have been left with no way of contacting the outside world as BT’s digital landline switchover continues to be besieged with problems.
Customers have been left with no phone access for days, lifesaving alarms have been made redundant and numbers and area codes have been changed without permission – leaving many vulnerable people with nowhere to turn.
BT is currently switching all landline phones to digital that it serves in Britain’s 29 million homes, making them internet