Earlier this year, we had a burst pipe in our utility room, which flooded the downstairs of our house.
We made a claim with our insurer, Policy Expert. We had several problems along the way but they eventually came back with a figure of £4,611 for the repairs.
However, the quotes we got from tradesmen suggested it would cost more than double that at £9,553.
Cleaning up: But the agreed insurance payout was far less than this reader expected
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