I owned a home which I had to leave at the end of 2015 due to water ingress which made it uninhabitable.
In 2020, I went back to the property to find an electric bill from British Gas for more than £2,000, even though I hadn’t been living there.
I contacted British Gas at this time and they said they would reduce it to £800, but I didn’t feel this was fair so I complained to the Ombudsman – but