One in six GPs have failed to provide patients with face-to-face appointments as many medics claim they are unable to meet demand, a new poll has found.
Doctors implemented a virtual appointment protocol during the first covid lockdown, meaning that less than half of patients were examined in-person. Before the pandemic, about 80 per cent of appointments were face-to-face.
NHS England reversed its ‘total triage’ policy, which encouraged doctors to deal with more cases remotely, in 2021 after all patients