Passengers complained of ‘chaos’ at Bristol Airport’s passport control last night after a nationwide eGate outage caused chaos at Heathrow, Luton and Stansted.
Photos and video on social media show crowds of travellers from ‘multiple flights’ forming ‘hour-long’ queues at Bristol amid claims there were just three staff checking passports.
‘Chaos at @BristolAirport passport control! Waiting an hour here. If you’re going to have multiple flights arriving at once why only 3 personnel checking passports? Sort yourself out,’ one passenger