A national outage affected many bank terminals, preventing many customers from paying for their groceries or purchases, according to several corroborating sources consulted by 20 minutes.
Saturday October 21 at noon, many Internet users complained on the social network the Down detector tool detecting numerous breakdowns on Visa cards. “A breakdown in bank card transactions has been noted since around 12 p.m. in Paris and the Paris region, but also in Lyon and its surrounding areas,” the media states on its website Economy Morning.
“This is not a cyber attack, nor a problem with the CB payment network, but an incident limited to certain brands which rely on the same technical service provider. The latter identified the problem, which is being resolved. He will return to the news as quickly as possible as soon as his system returns to normal,” explains Françoise Fanari, communications director at Cartes Bancaires CB.
“It’s chaos in some stores”
“A breakdown noted by our journalists in two McDonald’s in Marseille,” indicated earlier Provence. HAS 20 minutes, one of our journalists was also a victim in a Carrefour supermarket in the 9th arrondissement of Paris. “It’s a mess in some stores, which can no longer accept payment by credit card,” noted The voice of the North, a Carrefour employee stating that “all Carrefours are affected”. the Auchan Noyelles-Godault store and the Cora Lens 2 are also affected. “In fact, all the brands that use the Orange operator would be impacted by a ‘very big outage'” the media believes.
Contacted by 20 minutes, a manager from the communications department of McDo France confirms the incident, and indicates that a “return to normal is gradually underway”. But without being able to indicate the number of McDonald’s affected.