A few days ago, Microsoft released an optional update, KB5037853, that brings new features to Windows 11. You can read more about it in Windows 11 surprise update brings many new features. But this “surprise update” has a nasty side effect.
Users who have installed KB5037853 as a preview (Microsoft will probably release the final version of KB5037853 for all Windows users on Patch Day in June) are reporting that their taskbar crashes. This problem can occur on computers with Windows 11 version 22H2 as well as 23H2.
Saving tip: Buy Windows 11 Pro legally for only 70 euros instead of 259 euros
Microsoft has the problem confirmed and warns: “After you install this update, you may experience problems using the taskbar. You may notice that the taskbar temporarily stops working, becomes unresponsive, disappears, and then automatically reappears.”
Additionally, this problem may be indicated in Windows Event Viewer with application error “Event ID 1000” under Windows Logs, where “Explorer.EXE” is listed as the “Faulting application name” and “Taskbar.View.dll” is listed as the “Faulting module name”.
How Microsoft reacts
Microsoft is trying to solve the problem with the crashing taskbar by reversing the update KB5037853. To do this, the Redmond-based company is using the well-known “Known Issue Rollback (KIR)” procedure. With this function integrated in Windows, a faulty update can be rolled back and the Windows 11 computer can be brought up to the state it was in before the updates with regard to the problematic updates. The problematic code is deactivated by the rollback.
If the Rollback on your Windows 11 PC with KB5037853, you can speed up the start of the rollback by restarting your Windows computer. Alternatively, you can uninstall the update KB5037853 manually in the Windows settings under “Windows Update”.