“Your CPF expires on December 15, 2021.” You may have received this false SMS. While the government wants to put an end to canvassing for the personal training account (CPF), the incentive tactics seem to be more pressing.
Many of you responded to our call for testimonials on these malicious techniques, like Naouelle, a reader who almost fell for a convincing email: “At the beginning of November I received an email (super well done! ) telling me that I had to quickly connect to choose a course because the amount I had was going to be lost at the end of November, she testifies. There was a link to log in, I start entering my details when I have an illumination and remember that on my CPF account there is an alert in red to warn us against hacking! “
“She had all the arguments”
If Naouelle succeeded in sensing the danger in time, Sandrine was a victim of these practices and said “she lived it very badly”: “I was made to believe that the CPF was going to end at the end of 2021 and that she [son interlocutrice] didn’t want me to lose my rights. For that she could offer me training. “Her interlocutor, who presents herself as” training director “advises her that” the government will stop the CPF at the end of the year like other laws which are changing at the moment with the Covid-19. In short, she had all the arguments. Sandrine finally succeeded in canceling the training.
“CPF rights are acquired until the day of retirement”
So beware if you are contacted to tell you that your CPF is about to expire. “There is no validity period. CPF rights are acquired until the day of retirement ”, explains to 20 minutes a representative of the Caisse des Dépôts, a body responsible by the Ministry of Labor for managing the CPF. The ministry also confirms that “the information according to which the rights to training expire before December 2021, January 2022 or any other date is false”.
What if you are canvassed for your CPF? “The Caisse des Dépôts, the Ministry of Labor and the Pôle Emploi never contact the working people,” recalls the representative of the Caisse des Dépôts. If the person you’re talking to pretends to be one of these organizations, be extra vigilant.
To find a course, go to the CPF website
In the event of an unsolicited call, “we recommend hanging up,” adds the representative. Never give out your identifiers (email address, password, Social Security number, etc.).
If you are looking for training, go directly to the official website of the CPF, https://www.moncompteformation.gouv.fr/, where these are listed. If your interlocutor is urgent, or makes you a tempting offer, again, beware. “Training is part of an overall employment and professional career project, which requires reflection,” advises the representative. Even if the offer is attractive, you have to think about it. “
What if, unfortunately, you are the victim of a CPF scam and your rights, or part of them, disappear? Change password of your account. Then you have to
contact with the Caisse des Dépôts. “Then, our teams will deal with it on a case-by-case basis,” explains the organization. It is advisable to keep as much evidence as possible of your interactions with the organization that wants to sell you the training. You can also file a complaint.