data theft
“We have a package” – consumer advocates warn of fraud with alleged DHL shipments
It may happen that you have ordered things, but the memory of them is missing. However, you should still be skeptical about any emails that claim to be related to this.
© Jakub Porzycki / Picture Alliance
E-mails are currently doing the rounds with a virtual guide named “Suzy”. The Track and Trace DHL service says they have a package but the address is incomplete. There is a scam behind it.
Consumer advocates warn of a current scam in connection with DHL packages. More and more people are receiving e-mails with subject lines such as “Track and Trace DHL” or “Parcel tracking online”, sent from a sender called “Post-Tracking”. In it, a strange chat history with a virtual guide named “Suzy” and a story about a lost package. Warning: this is a scam!
It’s about your data
The email says you have a package waiting for you, but unfortunately the shipping label is damaged. As evidence, there is a picture of a purple, puffed up envelope. Of course, the picture is so small that it is impossible to see anything. So if you’ve bought something online lately, you might think it was actually a misdirected shipment that you’ll need to help deliver.
In the last step, “Suzy” asks whether the package in question should be delivered to the private or business address. Below it are two buttons that should forward to the address entry.
The consumer advice center writes: “Behind this e-mail there is a renewed attempt to get sensitive customer data.” And that’s exactly what it is: click the mail’s buttons, you’ll end up on a webpage that actually asks you to enter your address – but not so that someone can take a lost package to the right place.
Off to the trash!
Because: This does not serve to deliver a package, but clearly to steal your personal data. This can have serious consequences: If your data falls into the wrong hands, criminals could use it to make purchases, conclude contracts or commit other crimes, which then fall back on you. There is only one answer to receiving this mail: delete it immediately.
If you are actually expecting a package and have a tracking number, only use the official websites of the deliverers, such as dhl.de, myhermes.de or ups.com.
source: Consumer Center