lost luggage? Oh no, I can track it – economy

Luckily it didn’t happen until they were on their way home from their honeymoon. That’s why Nakita Rees and Tom Wilson initially took what happened to one of their bags with humor. The couple from Cambridge in the Canadian province of Ontario landed in Montreal after their trip to Greece, Canadian media reports. They flew on to Toronto, but the bag never made it there. So they filled out the lost baggage form. Apple’s PR department couldn’t have imagined what happened next. And it could easily have been prevented.

The two had attached a so-called Air tag from Apple to the bag – a small electronic transmitter. If someone with an iPhone approaches the device, the Air tag uses the phone as a radio bridge to report their location. So Rees and Wilson were able to determine where the bag was – namely at the Toronto airport.

Finally, after four weeks, things started to move. The couple could see in the corresponding app on their smartphone that the piece of luggage had been transported. However, in a warehouse outside of Toronto. And there it lay for a full three months. Now the detective sense awoke in the two on the social network Tiktok they documented the case and got a lot of attention with it.

They drove to the camp – it was full to the brim with luggage. They then informed the police, but they couldn’t help because the airline had already handed over the bag to a third-party company that donates lost luggage to charities – but usually only after a period of three months.

The airline apologizes: “A mistake”

According to the airline, the fact that the bag came to the warehouse after just four weeks was “a mistake”. In general, the time when the two made their trip was marked by the aftermath of the pandemic. At that time there were a lot of baggage problems. However, the airline could not have done much more, because the address label with the bar code and the name on it had been lost from the bag. There was no indication of who owned it on or in the bag itself.

The realization dawned on the newly married Canadian. She advises other travelers, she told Canadian television, to put contact information in their luggage, preferably in several places if necessary. However, she would not refrain from placing a locator beacon either: “Get something to track the luggage and if you still can’t get it back, you know where it is. Be persistent.” In any case, it was worth it for her. She got $2,300 in compensation and ended up with the lost bag as well.

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