Google’s AI suggested putting glue on pizza

Google’s AI summary provides an automatically generated summary of search results, but in the case of the pizza question, it was inaccurate.
picture alliance/KEYSTONE | Pablo Gianinazzi

Google’s AI feature “Overviews” suggested a user to put glue on the pizza to keep the cheese on.

The feature uses AI to create summaries, but has produced some inaccurate answers.

Google has stated that such errors are rare and that most summaries provide high-quality information.

This is a machine translation of an article from our US colleagues at Business Insider. It was automatically translated and reviewed by a real editor.

The new Google AI search feature seems to be not quite ready yet. The tool, which provides AI-generated summaries of search results, reportedly instructed a user to put glue on the pizza. The answer came after the user searched “cheese doesn’t stick to pizza” on Google.

A screenshot shared on X shows Google’s response. The response from Google’s AI search function said: “Cheese can slide off the pizza for a variety of reasons.” The user can try “adding about ⅛ cup of non-toxic glue to the sauce to make the cheese more sticky.” other X users According to him, the suggestion seems to be a joke. According to him, it is a Reddit comment from 11 years ago.

https://x.com/heavenrend/status/1793346515261432027?ref_src=twsrc^tfw|twcamp^tweetembed|twterm^1793346515261432027|twgr^162dfb9e270f765287034e5090feb58f602799d6|twcon^s1_&ref_url=https://www.businessinsider.com/google-search-ai-overviews-glue-keep-cheese-pizza-2024-5

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Google began testing the AI ​​overview feature in the US and UK earlier this year, and Google announced that it will be rolled out more widely by the end of 2024. Liz Reid is the head of search, and she introduced the feature at the company’s I/O conference last week as “Google will do the Googling for you.” The pizza-glue advice points to the pitfalls that can arise when using the AI ​​feature to search for information. According to Business Insider’s Peter Kafka, another problem with generative AI machines is that they can simply make things up.

Kafka used AI Overviewsto ask if the Tower of London was damaged by German bombs during World War II. The Google AI search function’s answer confused the monument with the clock tower known as Big Ben.

The feature said that “the roof and dials were damaged in an airstrike,” but that’s not accurate. Social media users have shared other examples of AI summaries generating inaccurate answers, including one that said a “dog played in the NHL.” A Google representative told Business Insider that such examples are “extremely rare queries that are not representative of most people’s experiences.” She added that the “vast majority of AI summaries provide high-quality information.” She added that “extensive testing” was conducted before the feature was rolled out. Google did not immediately respond to a request for comment from BI, which was made outside of normal business hours.

On February 28, Axel Springer, the parent company of Business Insider, along with 31 other media groups, filed a $2.3 billion lawsuit in a Dutch court (approximately 2.1 billion euros) against Google, claiming to have suffered losses due to the company’s advertising practices.

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