Banks and savings banks terminate thousands of customers – economy

From

Meike Schreiber and Felicitas Wilke, Munich, Frankfurt

It’s the letters that many people initially put aside: In the past few months, however, all bank customers in Germany have received mail from their bank, often not just once, but twice or three times. It was about a signature, about the customers agreeing to the General Terms and Conditions (GTC), i.e. also agreeing to any increases in fees. Thousands of customers apparently ignored the letters at first. The result: Banks and savings banks are currently sending thousands of letters of termination into the country. leader seems the Sparkasse Köln-Bonn to be the third largest savings bank in the country, which recently sent out 38,000 resignation letters, which corresponds to around five percent of all savings bank customers. Already at the end of October the Sparkasse Nuremberg around 10,000 customers terminated. The most important questions and answers.

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