DHL warns of a dangerous phishing SMS that looks confusingly similar. The scammers want access to customer data.
Kassel – DHL customers should currently be careful when they receive an SMS from the parcel service provider. Fraudsters use phishing SMS to try to steal customer data, as DHL warns on its social media channels. A link is attached to the SMS, which, after clicking, prompts you to update the address or all customer data. DHL expressly warns against clicking on the links in the potentially dangerous messages.
The new scam is particularly clever – the phishing SMS is partly in the previous chat history of the customer with the logistics company and thus radiates a lot of authenticity, how heise.de writes. In addition, the sender is displayed as “DHL” or “DHL Paket”. Also Europol recently warned of brazen telephone scammers.
New scam “not an isolated case” – clearing-up center for DHL customers
Upon request from hna.de and IPPEN.MEDIA Thomas Kutsch, DHL press spokesman for North Hesse, East Hesse and Thuringia, confirmed the case presented. “Unfortunately, it is not an isolated case that our name is repeatedly misused for fraudulent e-mails or spam SMS,” said Kutsch. The spokesman assures that the company’s IT experts have well-established working methods to combat the scam.
| DHL Parcel Ltd | |
| founding | 1969 |
| Seat | Bonn |
| Merger with Deutsche Post AG | 1995 |
| Sales 2022 | 81.7 billion euros |
If DHL customers are still unsure, they can do so at any time Information portal of the logistics company to find out how to recognize a phishing message and what to look out for.
Not only phishing SMS, but also deceptive emails pose a risk of fraud. Yes Spam mails should not simply be deleted will.