US concert ticket seller Ticketmaster has confirmed reports of a hacker attack on the company. A hacker group is said to have stolen millions of customer data, including credit card details.
The world’s largest concert ticket seller, Ticketmaster, has confirmed a cyberattack. According to reports, the data of 560 million customers could be compromised. The parent company, Live Nation Entertainment, informed the US Securities and Exchange Commission about the data leak on Friday. The US company said it had noticed the hacker attack on May 20 and had commissioned specialist companies to investigate.
The hacker group ShinyHunters claimed responsibility for the attack. The group announced this on the dark web and offered the data of millions of customers for sale, including their names, addresses and credit card information. The group demanded a ransom of $500,000 (€460,000).
“We are working to minimize the risk to our users and the company and have notified and are cooperating with law enforcement authorities,” Live Nation said. The incident will “not have a material impact on our overall business or financial condition.”
FBI offered assistance in investigation
The Australian government announced on Thursday that it had launched an investigation into the hacker attack. The US Federal Bureau of Investigation (FBI) offered its assistance. Ticketmaster customers are advised to change their passwords.
The hacker group ShinyHunters had already made headlines before. According to the US Department of Justice, in 2020 they posted huge amounts of customer data from more than 60 companies online.